Mobile Terms of Use

These Mobile Terms of Use (“Mobile Terms”) govern your use of our mobile website, text messaging services, and any mobile applications we may offer (collectively, “Mobile Services”). By using our Mobile Services, you agree to be bound by these terms.

1. Text Messaging Service

By providing your mobile phone number to Whirlpool Appliance Solutions, you consent to receive text messages from us regarding your service appointments, appointment reminders, and customer support communications.

Message Frequency

Message frequency varies depending on your interactions with our services. You will typically receive appointment confirmation messages, reminders, and follow-up communications.

Message and Data Rates

Standard message and data rates may apply to any text messages you send or receive. These charges are determined by your mobile carrier and are your responsibility. Please check with your mobile carrier for details.

How to Opt Out

You may opt out of receiving text messages from us at any time by replying “STOP” to any text message you receive from us. After you send “STOP,” you will receive a confirmation message confirming your opt-out. You may also contact us at (800) 555-1234 to request removal.

For help or assistance, reply “HELP” to any text message or contact our customer support team at (800) 555-1234.

2. Supported Carriers

Our text messaging service is supported by major U.S. carriers, including but not limited to: AT&T, Verizon, T-Mobile, Sprint, MetroPCS, U.S. Cellular, and others. Carriers are not liable for delayed or undelivered messages.

3. Mobile Website Usage

When accessing our website from a mobile device, the standard Terms of Use and Privacy Policy apply. Your mobile carrier may charge data fees for accessing our website over cellular networks.

4. Push Notifications

If you download our mobile application (if available), you may receive push notifications related to your service appointments. You can manage these notifications through your device settings.

5. Location Information

Our Mobile Services may request access to your device’s location information to help us provide more accurate service estimates and technician dispatch. You can control location sharing through your device settings.

6. Privacy

Your use of our Mobile Services is also governed by our Privacy Policy. We take reasonable measures to protect your personal information, but no mobile transmission is completely secure.

7. Changes to Mobile Terms

We may update these Mobile Terms from time to time. Continued use of our Mobile Services after any changes constitutes your acceptance of the modified terms. If you do not agree to the changes, you should stop using our Mobile Services and opt out of text messaging.

8. Contact Us

If you have any questions about these Mobile Terms, please contact us:

Whirlpool Appliance Solutions
Email: mobile@whirlpoolappliancesolutions.com
Phone: (800) 555-1234
Text HELP to: (800) 555-1234