Common Symptoms

• Water remains in the drum after the cycle
• Washer stops mid-cycle
• Error code F21 or F22 appears
• Clothes are still soaking wet
• Humming or buzzing sound from pump

What Causes This Problem?

• Clogged drain pump filter – lint, coins, debris
• Kinked drain hose – blocking water flow
• Faulty drain pump – motor failure
• Blocked home drain line
• Faulty lid switch/door lock

DIY Troubleshooting Steps

• Check drain hose for bends or kinks
• Clean drain pump filter
• Listen for pump during drain cycle
• Reset washer (unplug 5–10 minutes)
• Run Drain & Spin cycle

When to Call a Professional

• Problem continues after cleaning
• Pump is noisy or not working
• Water leaks from bottom
• You’re not comfortable opening it

Prevention Tips

• Clean filter every 1–2 months
• Avoid overloading
• Check hose regularly
• Use quality detergent
• Check pockets before washing

Frequently Asked Questions